FAQ 18: How do I Check and Top-Up my USYD-EXTRO account balance for Printing?
Updated Date: 2009-11-23 20:32:41 Updated By: julian
As of Semester 2, 2008, the Architecture Printing Account service is now processed by the USYD Central Information Technology Services (ITS).
Benefits for our Printing Account service charging to EXTRO:
* USYD Extro Account Services allows you to withdraw remaining Extro credits whenever you want into your Credit Card. * Having an Internet account service means you can initiate top-ups anytime and anywhere online via your Credit Card.
Methods of payment for Extro Account credits:
A - Via credit card on the Internet
B - Go and visit any Access Labs around the campus during open hours. Visit www.usyd.edu.au/accesslabs/ for more info on locations & times.
INSTRUCTIONS ON HOW TO...
(1) Check Extro Account Balance for printing credit:
a) In a web browser, goto http://itassist.usyd.edu.au/student/account/index.shtml
b) On the Express Account Tools links, click on 'ACCOUNT BALANCE'.
c) Then in the 'login name' field, type in your Uni Extro username , ie. abcd1234
d) In the password field, type in your Uni Extro password , ie. your Uni email password.
e) In options pulldown menu, leave as 'Show Transactions'. Then press 'Submit' button.
(2) Topping Up your Extro Printing Account via the Internet with Credit Card:
a) In a web browser, goto http://itassist.usyd.edu.au/student/account/index.shtml
b) On the Express Account Tools links, click on 'CREDIT CARD PAYMENT'.
c) Then in the "login name" field, type in your Uni Extro username, ie. abcd1234
d) In the password field, type in your Uni Extro password , ie. your Uni email password.
e) Then enter all your credit card details to proceed.
When all your details are filled in, press "PROCESS THIS PAYMENT"* Your new top-up Extro Print credits are effective IMMEDIATELY.
** You must have enough extro print credits to be able to print. Please refer to our current Architecture Print Pricing chart for charges [ http://helpdesk.arch.usyd.edu.au/faqs/faqs.php?id=56 ]
(3) Topping Up your Extro Printing Account via EFTPOS or Cheque Bank Card:
- Go and visit any Access Labs around the campus during open hours. Visit: http://www.usyd.edu.au/accesslabs for more info on locations & times.
- (IMPORTANT NOTE!!) Then tell the Support Personnel to credit money into your EXTRO ACCOUNT.
(4) Topping Up your Extro Printing Account via Cash:
- Go and visit Margaret Telfer Building (off Parramatta Rd) during business hours on Campus.
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IMPORTANT NOTE:
When you check your Extro Account Balance, your printed jobs from ARCH Lab Printers will be shown as..
" Printer arch_papercut ?? pages " in the DESCRIPTION field. ** IGNORE the " ?? pages " syntax. It should be read as: " ?? cents ".
Below is a typical Extro Balance output of a successful ARCH Lab printing job charged correctly from an Extro account for a single A4 B&W printed page:
--------------------+-----------------------------------------------------------+-----------+
DATE | DESCRIPTION | AMOUNT($) |
--------------------+-----------------------------------------------------------+-----------+
2008-06-25 23:23:29 | Printer arch_papercut 10 pages | -0.10 |