Information Technology Sopport for the Faculty of Architecture.

 

Please check the Frequently Asked Questions page for problem solution.

Quick Links to our Services
For more services, go to the "Service Page"

2007-10-30 - Some computers are not getting an IP address. Try refreshing your IP by (on a PC) going to the start menu, selecting "Run" and typing "ipconfig /release", then selecting "Run" again and typing "ipconfig /renew". 

On a Mac, open the network control panel, select ethernet and click "configure", then click "renew DHCP lease". 

Do this several times, and if that does not fix your problem (you should get an address starting with 129 or 172 if it works) then contact us.
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2007-10-16 - There were some network issues slowing down many network services over the last couple of days. I believe I have now fixed this problem, and network services such as your Z: drive, file shares and intranet should now be fast. 

2007-10-16 - I have had to restart some services. The SAC share, and samba home directories (Z: drive) have been affected. Things should be working in 30 minutes (by 1pm).

2007-10-15 - I had to bring down a server as it was performing badly. This would have affected unix home directories, the faculty helpdesk page, sftp and user home web pages. The server was restarted between 5:20 and 5:40pm. All services are up now.

2007-10-12 -

The latest version of Bentley Microstation (V8 XM) for Windows is now installed on the 2 back rows of the Digital Media lab on level 2.

 That is, LABDM214, 215, 216, 217, 218, 219

 * Older versions of Microstation (V8 non-XM editions ) will not run any longer as their networked license has expired.

- ICT 



For a list of all the announcements, click here

Please be aware of the password used in the Faculty of Architecture. The following passwords are for the following services

ARCHITECTURE

  • Unix home drive access
  • Access to lab computers in the wilkinson building
  • Access to disk shares served by architecture

UNIKEY

  • email
  • outside access to web sites from the public machines, or from home

* Looking for some MAC OS X tips? Read this comprehensive document about MACs (written by Simon Hayman).